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The best free tools for SMEs PDF Print E-mail
Business Intelligence
Written by David Noel-Davies   

 

ImageIf you run your own business from home, or manage a small business in a dedicated office, technology investments are essential. But that doesn't mean you have to throw money around. A penny-pinching business manager can access some useful services and applications with no financial outlay. We've looked at 15 of the best business freebies - covering everything from customer relationship management and e-commerce websites to email accounts, customer mailing lists, and business management training.  Many require nothing more than internet access, a web browser, and a few minutes of your time for user registration. Others require you to download and install some software to access their capabilities. All are free. Some have paid versions that offer additional features and higher capacities.

 

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Understanding the value of unified comms PDF Print E-mail
Business Intelligence
Written by David Noel-Davies   
As unified communication technologies mature, the focus is shifting from making a business case for UC to concrete and tangible deployment issues. To succeed, it is critical that business leaders, IT managers and planners understand where UC solutions offer value and how they improve competitiveness.
 
UC is designed to eliminate the barriers that have traditionally separated voice calls, email, instant messaging and conferencing in all forms. Once these communication media are carried over a common IP network, it is possible to manage them from a single point and use them with common devices, enabling companies to transform key business processes with improved communication flows.
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